As we evolve, it is important that our brand evolves with us, so that it clearly represents our mission and core values. This new brand is meant to inspire our members, team members, and community partners to reimagine what banking can be. We believe our members will change the world, and we’re here to light the way.
The name Northeast Credit Union has served our organization well for the last 87 years, but we feel now is the right time to signal a step-change in our commitment to serving our members and our communities.
As a mission-driven organization focused on making an impact on the communities we serve, we feel as though our new brand better reflects our role in supporting our community as a beacon for good and guiding our members to financial success. We believe our members will change the world, and we are here to light the way.
There will be no impact to your existing relationship with us, or any changes to your day-to-day banking. Changes to our exterior signage, marketing collateral and rebranded website will take effect this summer.
Yes, your credit card will still work as it always has. Your debit card and PIN will continue to work as they always have. In the months following the name change, we will reissue credit and debit cards with the updated name and new contactless technology.
Yes, your checking account numbers will remain the same.
Interruption of service is planned to be minimal. As we get closer to the change, please be sure to review any emails and online notifications for more details regarding service disruptions.
Starting this summer, member statements will come from Lighthouse Credit Union instead of Northeast Credit Union.
The terms on your current mortgage/loan/contract will not be changed. As Northeast Credit Union transitions to Lighthouse Credit Union you may see naming convention updates. However, terms on current loans will remain the same.
Reoccurring payments set up through online Bill Pay will not be affected.
No, there are no actions needed to update your automatic payments to Lighthouse Credit Union.
No, account numbers, usernames and passwords will not change.
Yes, your Digital Banking credentials will be the same.
No, our routing number (211489630) will remain the same. You can currently find it on the bottom of our website (necu.org) and will continue to be on the bottom of the website when we move to our new website (LighthouseCU.org).
All our locations will be updated to match the look and feel of our new brand, including signage, colors, and furniture.
Yes, our ATMs will continue working throughout the transition to our new brand.
No, there will be no changes in the leadership or Board of Directors due to the rebranding. You can continue to expect the same level of expertise, dedication, and strategic guidance from our existing leadership.
No, there will be no staff layoffs or reduction in staff because of the rebrand.
No, the change in our branding is not the result of a merger or acquisition. It is a strategic decision that allows our brand to align more closely with our mission.
Through this transition to Lighthouse Credit Union, we remain fully committed to providing our members and communities with expert guidance and innovative products and services.
In the months ahead, Lighthouse Credit Union will be unveiling new offerings to include rewards for members, as well as the opportunity to make a direct impact through everyday banking.
