Consumer Privacy Disclosure
Online Privacy Policy (effective 1/1/2026)
Safeguarding the information you share with Lighthouse Credit Union (“we,” “us”, “our”) is central to providing a great digital experience. This Online Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.lighthousecu.org, and utilize our digital banking services (collectively, the “Site”).
Information We Collect and How We Use It
We may collect and use the following types of information when you visit our Site:
- Your name, phone number, email address, and any additional information you provide when you contact us via email. We use this information to research and reply to your question or request.
- Non-personal information such as browser type, Internet Protocol (IP) address, operating system, and browsing behavior while you’re on our Site. We use this information to improve the user experience on the Site.
Additionally, we may collect and use the following types of information when you apply for a product or service or when utilizing Digital Banking:
- Personal and non-public information such as name, address, phone number, email address, Social Security number, tax identification number, and financial information. We use this information to process your application and to determine creditworthiness for loan products.
- Account information such as your Digital Banking username and password, financial account details, and transaction details. We use this information to authenticate your Digital Banking session, to process transactions, and to enable the use of Digital Banking features and functionality.
We may share your information with service providers who provide services on our behalf as well as legal authorities if required by law, regulation, or legal process.
We, along with our service providers, may advertise our products and services through online services. We may access data collected through our advertising service providers using cookies, tracking pixels for targeted advertising purposes, and analytics of data related to our website visitor traffic, and other technologies. The collected information may include the number of page visits, pages viewed on our Site, and search engine referrals. We may use this information to present ads tailored to your interests and Internet behavior, to analyze the effectiveness of our ads, and to determine whether you may be interested in specific products or services we offer.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We use cookies and similar tracking technologies to enhance your experience on our Site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
Children’s Privacy Compliance
We comply with the Children’s Online Privacy Protection Act (“COPPA”). Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent nor do we permit children under the age of 13 to open online accounts.
Data Security
We maintain physical, electronic and procedural safeguards that comply with applicable federal and state standards to guard your information and to assist us in preventing unauthorized access to that information. This includes policies that prohibit employees from accessing your personal information unless there is a business reason to do so such as processing a transaction.
Links to Other Sites
The Site contains links to third-party websites, including service providers, social media, and resources. These links are provided for access to additional products, services, and information and do not signify our endorsement of that website, organization, or platform. We do not review or govern their use of your information, and are not responsible for their data collection, use, or content. We encourage you to read the privacy policy of every website you visit. The terms and details of this Privacy Policy do not apply to those third-party websites.
Changes to Online Privacy Policy
We reserve the right to make changes to this Online Privacy Policy at any time. If we make material changes, we will notify you by updating the date at the top of this page.